1. Seller Responsibilities

• Product Information: You are solely responsible for providing accurate, current, and comprehensive product details, including descriptions, images, pricing, and availability. Ensure that any warranties or guarantees are clearly specified.
• Product Quality and Compliance: You guarantee that all products listed on our platform meet quality standards and are fit for sale. You will also comply with all applicable laws and industry standards, including consumer protection, tax, and intellectual property laws.
• Order Fulfillment and Returns: You are responsible for ensuring product availability for timely shipping, as coordinated by our platform. Handle any product-specific inquiries, returns, exchanges, or warranty claims per your policies and local laws.
• Customer Service: You agree to offer excellent service to customers, including prompt responses to inquiries, handling complaints, and processing returns or exchanges when necessary.

2. Platform Responsibilities

• Product Display and Promotion: We provide a platform for displaying and promoting your products, including marketing efforts aimed at attracting local customers.
• Order and Payment Processing: We process all orders placed by customers on your behalf and handle payment collection through our secure online payment gateway. After deducting applicable fees, we remit the balance to your account.
• Shipping and Delivery: We manage shipping and logistics to customers. Upon order completion, we arrange pickup from your store or designated location, ensuring efficient delivery to customers.
• Customer Support: Our platform offers general customer support for order processing and delivery issues. However, sellers are expected to address specific product inquiries and issues that arise post-sale.

3. Fees and Charges

• Commission Fees: A 15% commission is applied to each sale made through our platform. Additional fees may apply for payment processing, as communicated during the registration process.
• Future Adjustments: We reserve the right to introduce or update fees with prior notice. Any changes will be communicated well in advance.

4. Intellectual Property

• Product Listings: By listing your products, you grant us a non-exclusive, worldwide, royalty-free license to use your product information, images, and other content for display and promotional purposes on our platform.
• Brand Ownership: You retain all rights to your brand and trademarks. However, you authorize us to use your brand name and logo for platform marketing purposes.

5. Termination and Account Management

• Termination by Us: We reserve the right to suspend or terminate your seller account at any time, with or without cause, upon reasonable notice, especially in cases of breach of terms or compliance issues.
• Termination by You: You may terminate your seller account at any time by providing written notice to us. Your account termination will not affect any ongoing transactions or obligations.

6. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses that arise due to your breach of these terms, non-compliance with laws, or any product-related issues. This includes liabilities resulting from the quality of products or disputes with customers.

7. Governing Law and Dispute Resolution

• Governing Law: These terms and conditions are governed by the laws of [Jurisdiction], and all disputes shall be resolved accordingly.
• Dispute Resolution: Any dispute or claim arising from these terms will first be addressed through negotiation or mediation. If unresolved, it may proceed to arbitration as specified in our general policies.

Data Privacy and Security

• Collection of Information: By registering on Buylits, sellers and customers consent to the collection of their personal information. This includes, but is not limited to, name, contact details, and other relevant information needed for account setup, order processing, and service improvement.
• Use of Information for Marketing: Buylits may use seller and customer information for promotional activities and marketing purposes, including personalized offers, updates about new products, and relevant announcements.
• Data Security Measures: We implement industry-standard security protocols to protect all user data from unauthorized access, misuse, or disclosure.
• Opt-Out Option: Both sellers and customers can manage their preferences for receiving marketing communications in their account settings.